Help center

Platincasino is always here to help if you’re facing difficulty on our site.

Please visit our FAQ page to find a wealth of information, including guides, tutorials, and answers to commonly asked questions. Alternatively, should you be experiencing technical difficulties, or need help with your account, please visit our Support Page to get in touch with us. Our team of dedicated customer service representatives are available to help you 24/7.

If you’re concerned about how we use your personal information, please review our Privacy Policy. We take your privacy very seriously and are committed to keeping your information safe.

If you're interested in responsible gaming, our Responsible Gaming page provides information and resources to help you stay in control of your gambling habits.

For information about general Terms & Conditions of the Casino, including rules and regulations, please review our Terms and Conditions page. Additionally, if you're interested in learning about our Bonus Terms and Conditions, we have a page dedicated to that as well.

We hope this information helps you navigate through our site with ease. If you have any further questions, please don't hesitate to reach out to our customer service team. Thank you for choosing Platincasino!